Return and Refund Policy

Last updated: July 29, 2026

At anrafimj.shop, we are committed to providing a smooth and trustworthy shopping experience. If your purchase does not fully meet your expectations, you may request a return under the following policy.

Return Eligibility

Returns are accepted within 30 days from the date your order is marked as delivered.

To be eligible, returned items must:

• Be unused, undamaged, and in their original condition.
• Include all original packaging, accessories, labels, and manuals.
• Be accompanied by a valid order confirmation or receipt.

Items showing signs of misuse, modification, or missing components may not qualify for a refund.

How to Request a Return

Please contact our customer support team before returning any item.

Email: info@anrafimj.shop

To help us process your request, please provide:

• Order number
• Product name
• Reason for the return
• Photos if the item is damaged, defective, or incorrect

After reviewing your request, we will provide return authorization and shipping instructions.

Unless the return is due to our mistake, customers are responsible for return shipping fees.

Refund Processing

After the returned item is received and inspected, we will notify you of the result.

Approved refunds are generally processed within 5–10 business days to the original payment method. Actual processing time depends on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or different from what you purchased, please contact us within 7 days after delivery.

We will review the issue and arrange an exchange or refund when appropriate.

Order Cancellation

Orders may be cancelled within 24 hours after payment confirmation. Once an order enters processing or shipment, cancellation requests may no longer be accepted.

Contact Information

anrafimj.shop

487 Maury Street

Montgomery, AL 36104

United States

Phone: 19165253576

Email: info@anrafimj.shop

Business Hours: Monday – Saturday, 10:00 AM – 5:30 PM